000 00386nam a2200145Ia 4500
008 170601s2010 xx 000 0 und d
020 _a8177225365
041 _aENGLISH
082 _a658.406 3/DAY
100 _aDAY, B. R.
245 0 _aBUSINESS PROCESS REENGINEERING AND CHANGE MANAGEMENT
260 _bBIZTANTRA, NEW DELHI.
_aNEW DELHI.
_c2010
300 _a208
942 _2ddc
_cREF
999 _c43470
_d43470