TY  - BOOK
AU  - MURPHY, HERTA A.
AU  - HILDEBRANDT, HERBERT W.
TI  - EFFECTIVE COMMUNICATION SKILLS
SN  - 9780070187757
U1  - 658.45/MUR/HIL 
PY  - 2012///
CY  - NEW DELHI.
PB  - MC GRAW HILL EDUCATION INDIA, NEW DELHI
ER  -